Exchange and Refund Policy
Exchange and Refund Policy
15-Day Exchange & Refund Policy
At SVIN, your satisfaction matters to us. We want every purchase to deliver the quality, fit and experience you expect from our brand.
Easy 15-Day Exchange & Refund
Products purchased from SVIN are eligible for exchange or refund within 15 days from the date of delivery, subject to the conditions below.
* The product must be unused, unworn, unwashed and unaltered.
* All original tags, labels and packaging must remain intact.
* The product must be returned in its original saleable condition.
* A valid order confirmation, invoice or proof of purchase is required.
* Products showing signs of wear, washing, alteration, damage, stains, odour or misuse will not be eligible for exchange or refund.
* Items marked as Final Sale / Non-Returnable, if any, will not be eligible unless the product received is defective or incorrect.
* For approved refunds, the amount will be processed to the original payment method, subject to applicable processing timelines.
* In case of a damaged, defective or incorrect product, please contact SVIN customer support as soon as possible with your order details and supporting images.
Our Promise
We stand behind the quality of every SVIN product. Our 15-day exchange and refund policy is designed to make your shopping experience simple, transparent and worry-free.
Shop with confidence. Wear with elegance.
SVIN — Be The Elegance.